Privacy Policy

Effective Date: February 15, 2025

Introduction

Welcome to Kling 3.0 ("we," "us," or "our"), an AI-powered video generation platform accessible at kling-ai.org. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you access or use our services.

By using Kling 3.0, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide

• Account Information: Name, email address, and other details you provide during registration or account management.
• Payment Information: Billing address, payment method details, and transaction records required to process payments. Payment data is handled by trusted third-party payment processors and is not stored on our servers.
• User Content: Text prompts, images, and other inputs you submit to generate video content.
• Communications: Any messages, feedback, or inquiries you send to us.

Information Collected Automatically

• Usage Data: Pages visited, features used, interaction patterns, and session duration.
• Device Information: Device type, operating system, browser type and version, screen resolution, and language preferences.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to maintain session state, remember your preferences, and analyze service usage. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our video generation services
• Process transactions and manage your account
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Send service-related notifications and updates
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

Data Storage and Security

Your data is stored on secure servers with industry-standard protection measures, including encryption in transit and at rest, access controls, and regular security assessments. While we implement reasonable safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account remains active or as needed to provide our services. Upon account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

Information Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., payment processing, hosting, analytics), subject to confidentiality obligations.
• Legal Compliance: When required by law, regulation, legal process, or government request.
• Protection of Rights: To protect our rights, property, safety, or that of our users or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for data processing
• Request data portability
• Object to or restrict certain processing activities

To exercise any of these rights, please contact us at the email address below.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and revising the "Effective Date" above. Your continued use of the service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Website: kling-ai.org Email: support@kling3.ai